Customer relationship marketing get to know your customers and win their loyalty

As major corporations work to unlock the full power of e-commerce they are realizing that customer relationship marketing is an important key: only by forming a lasting relationship with each individual can they target their customers effectively

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Bibliographic Details
Main Author: Stone, Merlin
Other Authors: Merlin Stone; Neil Woodcock; Liz Machtynger
Language:Undetermined
English
Published: London Kogan Page in association with Marketing magazine, repr. 2002 2000
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Institutions: Trung tâm Học liệu Trường Đại học Trà Vinh
Description
Summary:As major corporations work to unlock the full power of e-commerce they are realizing that customer relationship marketing is an important key: only by forming a lasting relationship with each individual can they target their customers effectively
Physical Description:xii, 228 p.
24 cm
Bibliography:Included index
ISBN:0749427000
9780749427009