Services marketing in Asia managing people, technology, and strategy

Services Marketing in Asia, Second Edition, builds on the excellence of the previous edition, which quickly became the leading textbook used in services marketing courses across Asia. It is equally suitable for courses directed at advanced undergraduates or MBA and EMBA students. In addition, the bo...

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Altri autori: Christopher Lovelock
Lingua:Undetermined
Pubblicazione: Singapore,New York Prentice Hall 2005
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Trà Vinh
Descrizione
Riassunto:Services Marketing in Asia, Second Edition, builds on the excellence of the previous edition, which quickly became the leading textbook used in services marketing courses across Asia. It is equally suitable for courses directed at advanced undergraduates or MBA and EMBA students. In addition, the book is also recognized as a vital reference for managers and other professionals working in service industries
Descrizione fisica:xxiv, 696 p.
ill.
27 cm.
ISBN:0131275372
9780131275379