Voice of the customer capture and analysis
Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods, immediately analyze the results, and coordinate and drive responsive actions. Quality expert Kai Yang explains how to utilize th...
Đã lưu trong:
| 主要作者: | |
|---|---|
| 其他作者: | |
| 语言: | Undetermined English |
| 出版: |
New York
McGraw-Hill
|
| 主题: | |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
|---|