Voice of the customer

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Voice of the customer capture and analysis

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Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods, immediately analyze the results, and coordinate and drive responsive actions. Quality expert Kai Yang explains how to utilize th...

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Bibliografske podrobnosti
Glavni avtor:	Yang, Kai
Drugi avtorji:	Kai Yang
Jezik:	Undetermined English
Izdano:	New York McGraw-Hill
Teme:	Quality control; Production management; Six sigma (Quality control standard)
Oznake:	Označite Brez oznak, prvi označite!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Trà Vinh

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