Voice of the customer

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Voice of the customer capture and analysis

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Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods, immediately analyze the results, and coordinate and drive responsive actions. Quality expert Kai Yang explains how to utilize th...

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書誌詳細
第一著者:	Yang, Kai
その他の著者:	Kai Yang
言語:	Undetermined English
出版事項:	New York McGraw-Hill
主題:	Quality control; Production management; Six sigma (Quality control standard)
タグ:	タグ追加タグなし, このレコードへの初めてのタグを付けませんか!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Trà Vinh

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