Customer Relationship Management Systems Handbook

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Customer Relationship Management Systems Handbook

The concept of customer relationship management (CRM) has grown from the loosely defined methodology of using customer transactions for developing profiles on customers to the well-defined business process of using sophisticated tools and analytical processes for managing each customer on an individ...

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Библиографические подробности
Главный автор:	Sharp, Duane
Формат:	‌
Язык:	English
Опубликовано:	CRC Press 2009
Online-ссылка:	https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/1382
Метки:	Добавить метку Нет меток, Требуется 1-ая метка записи!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

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