Total relationship marketing : from the 4Ps-product, price, promotion, place-of traditional marketing management to the 30Rs-the thirty relationships - of the new marketing paradigm /

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Bibliographic Details
Main Author: Gummesson, Evert, 1936-
Format: Book
Language:English
Published: Boston, Mass. : Butterworth-Heinemann, 1999.
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Institutions: Mạng thư viện Đại học Đà Nẵng