Restaurant management : customers, operations, and employees /

This book presents three elements: customers, the operation (consisting of food and beverage items as weell as the physical facility), and employees. The operator's task is to manage these elements to produce satisfied customers.

Kaydedildi:
Detaylı Bibliyografya
Yazar: Mill, Robert Christie.
Materyal Türü: Kitap
Dil:English
Baskı/Yayın Bilgisi: Upper Saddle River, NJ : Prentice Hall, 2000.
Edisyon:2nd ed.
Konular:
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