Restaurant management : customers, operations, and employees /

This book presents three elements: customers, the operation (consisting of food and beverage items as weell as the physical facility), and employees. The operator's task is to manage these elements to produce satisfied customers.

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Hlavní autor: Mill, Robert Christie.
Médium: Kniha
Jazyk:English
Vydáno: Upper Saddle River, NJ : Prentice Hall, 2000.
Vydání:2nd ed.
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Thư viện lưu trữ: Mạng thư viện Đại học Đà Nẵng
Popis
Shrnutí:This book presents three elements: customers, the operation (consisting of food and beverage items as weell as the physical facility), and employees. The operator's task is to manage these elements to produce satisfied customers.
Fyzický popis:436p. ; 23.5cm.
ISBN:0130273643