Restaurant management : customers, operations, and employees /

This book presents three elements: customers, the operation (consisting of food and beverage items as weell as the physical facility), and employees. The operator's task is to manage these elements to produce satisfied customers.

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Detalhes bibliográficos
Autor principal: Mill, Robert Christie.
Formato: Livro
Idioma:English
Publicado em: Upper Saddle River, NJ : Prentice Hall, 2000.
Edição:2nd ed.
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Thư viện lưu trữ: Mạng thư viện Đại học Đà Nẵng
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