Integrating service strategy in the manufacturing company /

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Integrating service strategy in the manufacturing company /

This book is divided into two parts: Conceptual foundations; Implementing the service vision.

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Bibliografiske detaljer
Hovedforfatter:	Mathe, Hervé.
Andre forfattere:	Shapiro, Roy D.
Format:	Bog
Sprog:	English
Udgivet:	London : Chapman and Hall, 1993.
Fag:	Management. Service industries > Management.
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Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

Lignende værker

Service management: Operations, strategy, and information technology
af: James A. Fitzsimmons
Udgivet: (2001)

Contemporary services marketing management : a reader /
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Interactive services marketing /
af: Fisk, Raymond P.
Udgivet: (2000)

Interactive services marketing /
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Udgivet: (2008)

Vertical Brand Portfolio Management: Strategies for Integrated Brand Management between Manufacturers and Retailers
af: Bakker, Diederich
Udgivet: (2015)

Service innovation /
Udgivet: (2016)

Service Management: Operations, Strategy, Information Technology /
af: Fitzsimmons James A
Udgivet: (2010)

Services marketing management : an international perspective /
af: Kasper, Hans.
Udgivet: (1999)

Services marketing management a strategic perspective
af: Kasper, Hans.
Udgivet: (2006)

Uncommon service : how to win by putting customers at the core of your business /
af: Frei, Frances.
Udgivet: (2012)

Service America in the new economy /
af: Albrecht, Karl, 1941-
Udgivet: (2002)

Building quality service : with competency-based human resource management /
af: Van der Wagen, Lynn.
Udgivet: (1994)

Integrated Reconfigurable Manufacturing Systems and Smart Value Chain
af: Abdi, M. Reza, et al.
Udgivet: (2020)

Financial services and financial institutions :
af: Dietrich, J. Kimball
Udgivet: (1996)

Manufacturing systems :
af: Heim, Joseph A.
Udgivet: (1992)

Professional services :
af: Delong, Thomas
Udgivet: (2003)

The world of superservice : creating profit through a passion for customer service /
af: Irons, Ken.
Udgivet: (1997)

Cases in total quality management : manufacturing and services /
af: Heizer, Jay H.
Udgivet: (1997)

Manufacturing industries
Udgivet: (1975)

Service Management and Marketing Principles
af: Jay, Kandampully, et al.
Udgivet: (2025)

Entrepreneuring in established companies :
af: Brandt, Steven C.
Udgivet: (1986)

Manufacturing in the corporate strategy
af: Skinner, Wickham
Udgivet: (1978)

Intercultural Service Encounters
af: Sharma, Piyush
Udgivet: (2019)

Customer service
af: Lucas, Robert W.
Udgivet: (2005)

Japanese manufacturing techniques :
af: Schonberger, Richard J.
Udgivet: (1982)

Competitiveness Creation and Maintenance in the Postal Services Industry. 1st ed. 2017
af: Pilinkienė, Vaida, et al.
Udgivet: (2020)

The Internationalization of German Software-based Companies: Sustainable Growth Strategies for Small and Medium-sized Companies
af: Picot, A, et al.
Udgivet: (2015)

Customer service secrets
af: Economy, Peter
Udgivet: (2004)

Services marketing /
af: Kurtz, David L., 1941-
Udgivet: (1998)

Management of human service programs
af: Lewis, Judith A.
Udgivet: (2007)

Management of human service programs /
af: Lewis, Judith A
Udgivet: (2001)

Management of human service programs /
Udgivet: (2001)

Service management :
af: Fitzsimmons, James A.
Udgivet: (2008)

Service management :
af: Fitzsimmons, James A.
Udgivet: (2008)

Services marketing : integrating customer focus across the firm /
af: Zeithaml, Valarie A.
Udgivet: (2000)

Services marketing /
af: Zeithaml, Valarie A.
Udgivet: (1996)

Services marketing : integrating customer focus across the firm /
af: Zeithaml, Valarie A.
Udgivet: (2006)

World class manufacturing :
af: Schonberger, Richard J.
Udgivet: (1996)

World class manufacturing :
af: Schonberger, Richard J.
Udgivet: (1986)

World class manufacturing :
af: Schonberger, Richard J.
Udgivet: (1996)