The world of superservice : creating profit through a passion for customer service /
This book is about: Superservice; Strategic management; Communications; Service leadership...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Harlow :
Addison-Wesley,
1997.
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| Subjects: | |
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| Institutions: | Mạng thư viện Đại học Đà Nẵng |
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