Uncommon service : how to win by putting customers at the core of your business /

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Bibliographic Details
Main Author: Frei, Frances.
Other Authors: Morriss, Anne.
Format: Book
Language:English
Published: Boston, Mass. : Harvard Business Review Press, c2012.
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Institutions: Thư viện Trường CĐ Kỹ Thuật Cao Thắng