Financial services and the consumer /

Introduction. The emergence of the financial service consumer. Financial services go to market. Service quality, marketing, and human resource management strategies. Consumer financial behaviour. Consumerism comes to financial services.

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Bibliographic Details
Main Author: Burton, Dawn.
Format: Book
Language:English
Published: London : Routledge, 1994.
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Institutions: Mạng thư viện Đại học Đà Nẵng