Financial services and the consumer /

Financial services and the consumer /

Introduction. The emergence of the financial service consumer. Financial services go to market. Service quality, marketing, and human resource management strategies. Consumer financial behaviour. Consumerism comes to financial services.

Gardado en:
Detalles Bibliográficos
Autor Principal: Burton, Dawn.
Formato: Libro
Idioma:English
Publicado: London : Routledge, 1994.
Những chủ đề:
Finance.
Economics.
Great Britain.
Industry.
Financial services industry > Great Britain.
Financial services industry.
Consumers' preferences > Great Britain.
Consumers' preferences.
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Descripción
Tóm tắt:Introduction. The emergence of the financial service consumer. Financial services go to market. Service quality, marketing, and human resource management strategies. Consumer financial behaviour. Consumerism comes to financial services.
Descrición Física:133 p. ; 21.5cm.
ISBN:0415099625

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