Total quality management /

Introduction to change: history lessons in pursuing quality; the challenge of change; world quest for quality. The total quality system: the quality imperative and quest; quality as a philosophy. Steps to implementation of TQM: strategies for total quality management; preparation and planning phases...

पूर्ण विवरण

में बचाया:
ग्रंथसूची विवरण
मुख्य लेखक: Richardson, Terry L.
स्वरूप: पुस्तक
भाषा:English
प्रकाशित: Albany, N.Y. : Delmar, 1997.
विषय:
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विवरण
सारांश:Introduction to change: history lessons in pursuing quality; the challenge of change; world quest for quality. The total quality system: the quality imperative and quest; quality as a philosophy. Steps to implementation of TQM: strategies for total quality management; preparation and planning phases; assessment; implementation phase; networking phase. Implementing quality methods and techniques, group and team problem-solving techniques; quantitative and statistical analysis. Total quality management and planning tools: quality improvement tools; Controlling and improving processes; system improvement techniques. Quality standards.
भौतिक वर्णन:xvi, 427 p. : ill. ; 24cm.
आईएसबीएन:0827371926