Total quality management /

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Total quality management /

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Introduction to change: history lessons in pursuing quality; the challenge of change; world quest for quality. The total quality system: the quality imperative and quest; quality as a philosophy. Steps to implementation of TQM: strategies for total quality management; preparation and planning phases...

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書誌詳細
第一著者:	Richardson, Terry L.
フォーマット:	図書
言語:	English
出版事項:	Albany, N.Y. : Delmar, 1997.
主題:	Management. Total quality management.
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