Quản trị chất lượng dịch vụ khách sạn du lịch

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Quản trị chất lượng dịch vụ khách sạn du lịch

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Sách đề cập đến vấn đề chất lượng dịch vụ khách sạn du lịch, cách quản trị chất lượng cũng như quản trị nhân sự trong quá trình quản trị dịch vụ khách sạn và du lịch. hệ thống phân phát dịch vụ khách sạn và du lịch, bên cạnh đó còn đề r...

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Bibliografiska uppgifter
Huvudupphovsman:	Phạm, Xuân Hậu
Materialtyp:	Bok
Språk:	Undetermined
Publicerad:	Hà Nội Đại học Quốc gia Hà Nội 2001
Ämnen:	Industrial management,Quality control,Quality management
Taggar:	Lägg till en tagg Inga taggar, Lägg till första taggen!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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Thinking about quality :
av: Dobyns, Lloyd
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Bảy công cụ quản lý chất lượng
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av: Ries, Al
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Introduction to quality control
av: Ishikawa, Kaoru
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av: Lưu, Thanh Tâm
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Total quality managemen : text with cases /
av: Oakland, John S.
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Profit by quality :
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Principles of management for quality projects /
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How to make money with ISO 9000: A guide to profitable quality management
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Implementing quality:
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印刷業のTQC基本知識
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Total quality management : the route to improving performance /
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Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng
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Rath & Strong's workout for Six Sigma pocket guide : how to use GE's powerful tool to prepare for, reenergize, complement, or enhance a Six Sigma program.
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Contrôle de la qualité: MSP analyse des performances contrôle de réception
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The QC problem solving approach :
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Statistical quality control : strategies and tools for continual improvement /
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Cơ sở tiêu chuẩn hóa và đo lường
av: Trần, Thị Dung
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Marketing management for small and medium enterprises: Product planning and development
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Quality management
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Xây dựng và vận hành hệ thống quản lý chất lượng theo tiêu chuẩn ISO 9001: 2000 cho các doanh nghiệp xây dựng
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Management for quality improvement :
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Publicerad: (1988)