Revolutionize your customer experience

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Revolutionize your customer experience

In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battlegrou...

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書目詳細資料
主要作者:	Shaw, Colin
格式:	圖書
語言:	Undetermined
出版:	New York, N.Y. Palgrave Macmillan 2005
主題:	Customer services,Consumer satisfaction,Experience,Customer relations
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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