Revolutionize your customer experience
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battlegrou...
Tallennettuna:
| Päätekijä: | Shaw, Colin |
|---|---|
| Aineistotyyppi: | Kirja |
| Kieli: | Undetermined |
| Julkaistu: |
New York, N.Y.
Palgrave Macmillan
2005
|
| Aiheet: | |
| Tagit: |
Lisää tagi
Ei tageja, Lisää ensimmäinen tagi!
|
| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
|---|
Samankaltaisia teoksia
-
Your customer rules! : delivering the Me2B experiences that today's customers demand /
Tekijä: Price, Bill, 1950-
Julkaistu: (2015) -
Your customer rules!
Tekijä: Price, Bill
Julkaistu: (2015) -
Your customer rules! : delivering the Me2B experiences that today''s customers demand
Tekijä: Price, Bill
Julkaistu: (2015) -
Roles of customer experience toward customer satisfaction in the beauty industry
Tekijä: Le, Thi Hai Van
Julkaistu: (2023) -
The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
Tekijä: Nguyen, Le Ngoc Tram, et al.
Julkaistu: (2022)