Revolutionize your customer experience

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Revolutionize your customer experience

In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battlegrou...

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Bibliografski detalji
Glavni autor:	Shaw, Colin
Format:	Knjiga
Jezik:	Undetermined
Izdano:	New York, N.Y. Palgrave Macmillan 2005
Teme:	Customer services,Consumer satisfaction,Experience,Customer relations
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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