Nghiệp vụ phục vụ khách sạn

Giới thiệu các thao tác kỹ thuật phục vụ cơ bản và quy trình phục vụ về nghiệp vụ lễ tân, nghiệp vụ buồng, nghiệp vụ bàn, nghiệp vụ bar và đưa ra một số tình huống thường gặp khi phục vụ khách....

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Bibliographic Details
Main Author:	Nguyễn, Thị Tú
Format:	Book
Language:	Undetermined
Published:	Hà Nội Thống kê 2005
Subjects:	Hotels,Service industries Vocational education
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Institutions:	Trung tâm Học liệu Trường Đại học Cần Thơ

Nghiệp vụ phục vụ khách sạn

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