Nghiệp vụ phục vụ khách sạn

Giới thiệu các thao tác kỹ thuật phục vụ cơ bản và quy trình phục vụ về nghiệp vụ lễ tân, nghiệp vụ buồng, nghiệp vụ bàn, nghiệp vụ bar và đưa ra một số tình huống thường gặp khi phục vụ khách....

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書誌詳細
第一著者:	Nguyễn, Thị Tú
フォーマット:	図書
言語:	Undetermined
出版事項:	Hà Nội Thống kê 2005
主題:	Hotels,Service industries Vocational education
タグ:	タグ追加タグなし, このレコードへの初めてのタグを付けませんか!