Six sigma for transactions and service

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Six sigma for transactions and service

Many of the Six Sigma methods successfully used in manufacturing are now being utilized in the transactional and service sectors. However, business-specific issues such as customer billing, order processing, and call center management require a modified set of problem-solving and analytical tools. T...

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書目詳細資料
格式:	圖書
語言:	Undetermined
出版:	New York McGraw-Hill 2005
主題:	Process control,Six sigma (Quality control standard)
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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