Relationship selling

Now available in its second edition, Relationship Selling has already struck a chord with instructors and students throughout the selling discipline. As its title suggests, Relationship Selling focuses on creating and maintaining profitable long-term relationships with customers, highlighting the sa...

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Opis bibliograficzny
1. autor: Johnston, Mark W.
Format: Książka
Język:Undetermined
Wydane: Boston McGraw-Hill/Irwin 2008
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ
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100 |a Johnston, Mark W. 
245 0 |a Relationship selling 
245 0 |c Mark W. Johnston, Greg W. Marshall 
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260 |b McGraw-Hill/Irwin 
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520 |a Now available in its second edition, Relationship Selling has already struck a chord with instructors and students throughout the selling discipline. As its title suggests, Relationship Selling focuses on creating and maintaining profitable long-term relationships with customers, highlighting the salesperson as an essential element in communicating value to customers. This same approach is used successfully at firms throughout the world-no surprise given the extensive real-world sales and consulting experience of this author team. From its numerous role-plays and pedagogical aids to its student-friendly style and stellar teaching support, Relationship Selling is a fast-rising favorite of students and instructors alike 
650 |a Selling,Relationship marketing,Customer relations,Quan hệ khách hàng 
980 |a Trung tâm Học liệu Trường Đại học Cần Thơ