Customer service in libraries :

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Customer service in libraries : best practices

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent...

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书目详细资料
格式:	图书
语言:	Undetermined
出版:	Lanham The Scarecrow Press, Inc. 2013
主题:	Public services (Libraries),Dịch vụ công (Thư viện) United States,Hoa Kỳ
标签:	添加标签没有标签, 成为第一个标记此记录!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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