Customer service in libraries : best practices
In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent...
שמור ב:
| פורמט: | ספר |
|---|---|
| שפה: | Undetermined |
| יצא לאור: |
Lanham
The Scarecrow Press, Inc.
2013
|
| נושאים: | |
| תגים: |
הוספת תג
אין תגיות, היה/י הראשונ/ה לתייג את הרשומה!
|
| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
|---|