Customer service in libraries :

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Customer service in libraries : best practices

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent...

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Библиографические подробности
Формат:	‌
Язык:	Undetermined
Опубликовано:	Lanham The Scarecrow Press, Inc. 2013
Предметы:	Public services (Libraries),Dịch vụ công (Thư viện) United States,Hoa Kỳ
Метки:	Добавить метку Нет меток, Требуется 1-ая метка записи!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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