Customer service in libraries :

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Customer service in libraries : best practices

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent...

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Bibliografiske detaljer
Format:	Bog
Sprog:	Undetermined
Udgivet:	Lanham The Scarecrow Press, Inc. 2013
Fag:	Public services (Libraries),Dịch vụ công (Thư viện) United States,Hoa Kỳ
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Lignende værker

Library services for adults in the 21st century
af: Okobi, Elsie A. Rogers Halliday.
Udgivet: (2014)

Customer service excellence :
af: Weingand, Darlene E.
Udgivet: (1997)

Technical services in libraries
Udgivet: (2001)

Managing children’s services in the public library
af: Fasick, Adele M
Udgivet: (2008)

Library and information center management
af: Stueart, Robert D.
Udgivet: (2007)

Management, marketing and promotion of library services based on statistics, analyses and evaluation
Udgivet: (2006)

"'Tis better to be brief than tedious" ? The evolution of the American Public library annual report, 1876-2004 /
af: Lear, Bernadette A.

Developing library and information center collections
af: Evans, G. Edward
Udgivet: (2005)

Developing library and information center collections
af: Evans, G. Edward
Udgivet: (2005)

Developing library and information center collections
af: Evans, G. Edward
Udgivet: (2005)

Lean library management :
af: Huber, John J.
Udgivet: (2011)

Computer and library services
Udgivet: (1998)

Digitised methods of library services
af: Singh, Pramod Kumar
Udgivet: (2004)

Introduction to technical services
af: Evans, G. Edward
Udgivet: (2002)

Effective financial planning for library and information services
af: McKay, Duncan
Udgivet: (2003)

Library technical services:
af: Godden, Irene P.
Udgivet: (1991)

Library and information center management
af: Stueart, Robert D.
Udgivet: (2002)

Library and information center management
af: Stueart, Robert D.
Udgivet: (2002)

Children & libraries :
af: Walter, Virginia A
Udgivet: (2001)

Library and information center management
af: Stueart, Robert D.
Udgivet: (2002)

Marketing concepts for libraries and information services
af: Sáez, Eileen Elliott de
Udgivet: (2004)

Developing library and information center collections
af: Evans, G. Edwards
Udgivet: (2004)

Developing library and information center collections
af: Evans, G. Edward
Udgivet: (2000)

Developing library and information center collections
af: Evans, G. Edwards
Udgivet: (2004)

The quality library : A guide to staff-driven improvement, better efficiency, and happier customers : review /
af: Alexander, Jean.

Spanish faculty preferences and usage of library services in the field of science and technology /
af: Pinto, Maria.

Comparing service priorities between staff and users in Association of Research Libraries (ARL) member libraries /
af: Jaggars, Damon E.

Library management 101 :
Udgivet: (2013)

The changing academic library :
af: Budd, John
Udgivet: (2005)

Guide to technical services resources
af: Johnson, Peggy
Udgivet: (1994)

The role of service quality in student academic success: a case study in the public universities library
af: Nguyen, Le Ngoc Tram, et al.
Udgivet: (2023)

School library day-to-day operations :
af: Stephens, Claire Gatrell
Udgivet: (2014)

Teaching-learning library and information services :
af: Jain, Mahendra Kumar
Udgivet: (2006)

A process approach to defining services for undergraduates /
af: Prescott, Melissa Kalpin.

Directory of library technical services home pages
af: Stewart, Barbara
Udgivet: (1997)

Perfect phrases for customer service :
af: Bacal, Robert
Udgivet: (2005)

Customer service
af: Lucas, Robert W
Udgivet: (2005)

Fundamentals of children’s services
af: Sullivan, Michael
Udgivet: (2005)

Fundamentals of children's services
af: Sullivan, Michael
Udgivet: (2005)

Diversity in libraries :
Udgivet: (2001)