Customer service in libraries : best practices
In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent...
Đã lưu trong:
| Formáid: | Leabhar |
|---|---|
| Teanga: | Undetermined |
| Foilsithe: |
Lanham
The Scarecrow Press, Inc.
2013
|
| Ábhair: | |
| Clibeanna: |
Cuir Clib Leis
Gan Chlibeanna, Bí ar an gcéad duine leis an taifead seo a chlibeáil!
|
| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
|---|
Míreanna Comhchosúla
-
Library services for adults in the 21st century
le: Okobi, Elsie A. Rogers Halliday.
Foilsithe: (2014) -
Customer service excellence :
le: Weingand, Darlene E.
Foilsithe: (1997) -
Technical services in libraries
Foilsithe: (2001) -
Managing children’s services in the public library
le: Fasick, Adele M
Foilsithe: (2008) -
Library and information center management
le: Stueart, Robert D.
Foilsithe: (2007)