Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng

Κώδικας QR

Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng

Αποθηκεύτηκε σε:

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Viện Quản trị kinh doanh
Μορφή:	Βιβλίο
Γλώσσα:	Undetermined
Έκδοση:	Tp. HCM Trẻ 2001
Θέματα:	customer satisfaction,customer service - quality control,industrial management,marketing,total quality management
Ετικέτες:	Προσθήκη ετικέτας Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Παρόμοια τεκμήρια

Marketing management for small and medium enterprises: About customers: Gathering information on purchasing processes and trends
ανά: Business School of the National Economics Univ. of Hanoi
Έκδοση: (2001)

Customer-focused quality :
ανά: Hinton, Tom
Έκδοση: (1994)

Customer service
ανά: Lucas, Robert W.
Έκδοση: (2005)

Customer service secrets
ανά: Economy, Peter
Έκδοση: (2004)

Creating value for customers :
ανά: Band, William A.
Έκδοση: (1991)

Xây dựng chỉ tiêu, đánh giá hiệu quả hàng công nghiệp chủ lực, công nghiệp xuất khẩu chủ lực :
ανά: Lê, Minh Tâm
Έκδοση: (2004)

Relationship marketing
ανά: Shajahan, S.
Έκδοση: (2004)

Relationship marketing : bringing quality, customer service, and marketing together /
ανά: Christopher, Martin.
Έκδοση: (1991)

The analysis of factors afecting customers satisfaction for e-service quality through social media at vision foreign language center
ανά: Ha, Thi Tam Trang
Έκδοση: (2022)

Research on Customer Satisfaction with Service Quality at Da Nang Food Tour Festival 2025
ανά: Huynh, Ba Thuy Dieu
Έκδοση: (2025)

Factors Affecting Customer Engagement In Social Media: A Case Study Of Costume Rental Service In Vietnam
ανά: Nguyen, Thi Bao Tram, κ.ά.
Έκδοση: (2021)

Impact of Total Quality Management Approaches in Retaining and Increasing Customer Satisfaction
ανά: Cavaliere, L. P. L., κ.ά.
Έκδοση: (2022)

Roles of customer experience toward customer satisfaction in the beauty industry
ανά: Le, Thi Hai Van
Έκδοση: (2023)

Customer responsive management : the flexible advantage /
ανά: Davis, Frank W. 1939-
Έκδοση: (1996)

The world of superservice : creating profit through a passion for customer service /
ανά: Irons, Ken.
Έκδοση: (1997)

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
ανά: Gazzoli, Gabriel.

How to make money with ISO 9000: A guide to profitable quality management
ανά: James Highlands
Έκδοση: (1999)

Bảy công cụ quản lý chất lượng
ανά: Đặng, Đình Cung
Έκδοση: (2002)

Implementing quality:
ανά: Basu, Ron
Έκδοση: (2004)

印刷業のTQC基本知識
ανά: 岩野行雄（いわの　ゆきお）
Έκδοση: (1983)

Giáo trình quản lý chất lượng trong các tổ chức
ανά: Nguyễn, Đình Phan
Έκδοση: (2005)

Giáo trình quản lý chất lượng trong các tổ chức
ανά: Nguyễn, Đình Phan
Έκδοση: (2005)

Total quality management : the route to improving performance /
ανά: Oakland, John S.
Έκδοση: (1995)

Principles of management for quality projects /
ανά: Carruthers, Michael C.
Έκδοση: (1999)

Customer satisfaction measurement and management : using the voice of the customer /
ανά: Naumann, Earl, 1946-
Έκδοση: (1995)

Contrôle de la qualité: MSP analyse des performances contrôle de réception
ανά: Luan Jaupi
Έκδοση: (2002)

Thinking about quality :
ανά: Dobyns, Lloyd
Έκδοση: (1994)

Total quality managemen : text with cases /
ανά: Oakland, John S.
Έκδοση: (1996)

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
ανά: Clemes, Michael D.

Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Kế hoạch hóa và phát triển sản phẩm
ανά: Viện Quản trị kinh doanh
Έκδοση: (2001)

Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
ανά: Tran, Thien Vu, κ.ά.
Έκδοση: (2025)

Contemporary services marketing management : a reader /
Έκδοση: (1997)

Customer service :
ανά: Timm, Paul R.
Έκδοση: (2005)

Rath & Strong's workout for Six Sigma pocket guide : how to use GE's powerful tool to prepare for, reenergize, complement, or enhance a Six Sigma program.
Έκδοση: (2005)

Marketing management for small and medium enterprises: About customers: Gathering information
ανά: Business School of the National Economics Univ. of Hanoi
Έκδοση: (2001)

TQM và ISO 9000 dưới dạng sơ đồ
ανά: Nguyễn Quang Toản
Έκδοση: (1998)

Phòng ngừa khuyết tật trong sản xuất bằng các công cụ thống kê
ανά: Bùi, Nguyên Hùng
Έκδοση: (2000)

Quản lý chất lượng theo ISO 9000
ανά: Phó Đức Trù
Έκδοση: (1999)

ISO 9000: The year 2000 and beyond
ανά: Johnson, Perry L
Έκδοση: (2000)

Tuyển tập tiêu chuẩn nông nghiệp Việt Nam
ανά: BỘ NÔNG NGHIỆP VÀ PHÁT TRIỂN NÔNG THÔN
Έκδοση: (2001)