Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng

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Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng

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Bibliografiske detaljer
Hovedforfatter:	Viện Quản trị kinh doanh
Format:	Bog
Sprog:	Undetermined
Udgivet:	Tp. HCM Trẻ 2001
Fag:	customer satisfaction,customer service - quality control,industrial management,marketing,total quality management
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Lignende værker

Marketing management for small and medium enterprises: About customers: Gathering information on purchasing processes and trends
af: Business School of the National Economics Univ. of Hanoi
Udgivet: (2001)

Customer-focused quality :
af: Hinton, Tom
Udgivet: (1994)

Customer service
af: Lucas, Robert W.
Udgivet: (2005)

Customer service secrets
af: Economy, Peter
Udgivet: (2004)

Creating value for customers :
af: Band, William A.
Udgivet: (1991)

Xây dựng chỉ tiêu, đánh giá hiệu quả hàng công nghiệp chủ lực, công nghiệp xuất khẩu chủ lực :
af: Lê, Minh Tâm
Udgivet: (2004)

Relationship marketing
af: Shajahan, S.
Udgivet: (2004)

Relationship marketing : bringing quality, customer service, and marketing together /
af: Christopher, Martin.
Udgivet: (1991)

The analysis of factors afecting customers satisfaction for e-service quality through social media at vision foreign language center
af: Ha, Thi Tam Trang
Udgivet: (2022)

Research on Customer Satisfaction with Service Quality at Da Nang Food Tour Festival 2025
af: Huynh, Ba Thuy Dieu
Udgivet: (2025)

Factors Affecting Customer Engagement In Social Media: A Case Study Of Costume Rental Service In Vietnam
af: Nguyen, Thi Bao Tram, et al.
Udgivet: (2021)

Impact of Total Quality Management Approaches in Retaining and Increasing Customer Satisfaction
af: Cavaliere, L. P. L., et al.
Udgivet: (2022)

Roles of customer experience toward customer satisfaction in the beauty industry
af: Le, Thi Hai Van
Udgivet: (2023)

Customer responsive management : the flexible advantage /
af: Davis, Frank W. 1939-
Udgivet: (1996)

The world of superservice : creating profit through a passion for customer service /
af: Irons, Ken.
Udgivet: (1997)

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
af: Gazzoli, Gabriel.

How to make money with ISO 9000: A guide to profitable quality management
af: James Highlands
Udgivet: (1999)

Bảy công cụ quản lý chất lượng
af: Đặng, Đình Cung
Udgivet: (2002)

Implementing quality:
af: Basu, Ron
Udgivet: (2004)

印刷業のTQC基本知識
af: 岩野行雄（いわの　ゆきお）
Udgivet: (1983)

Giáo trình quản lý chất lượng trong các tổ chức
af: Nguyễn, Đình Phan
Udgivet: (2005)

Giáo trình quản lý chất lượng trong các tổ chức
af: Nguyễn, Đình Phan
Udgivet: (2005)

Total quality management : the route to improving performance /
af: Oakland, John S.
Udgivet: (1995)

Principles of management for quality projects /
af: Carruthers, Michael C.
Udgivet: (1999)

Customer satisfaction measurement and management : using the voice of the customer /
af: Naumann, Earl, 1946-
Udgivet: (1995)

Contrôle de la qualité: MSP analyse des performances contrôle de réception
af: Luan Jaupi
Udgivet: (2002)

Thinking about quality :
af: Dobyns, Lloyd
Udgivet: (1994)

Total quality managemen : text with cases /
af: Oakland, John S.
Udgivet: (1996)

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
af: Clemes, Michael D.

Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Kế hoạch hóa và phát triển sản phẩm
af: Viện Quản trị kinh doanh
Udgivet: (2001)

Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
af: Tran, Thien Vu, et al.
Udgivet: (2025)

Contemporary services marketing management : a reader /
Udgivet: (1997)

Customer service :
af: Timm, Paul R.
Udgivet: (2005)

Rath & Strong's workout for Six Sigma pocket guide : how to use GE's powerful tool to prepare for, reenergize, complement, or enhance a Six Sigma program.
Udgivet: (2005)

Marketing management for small and medium enterprises: About customers: Gathering information
af: Business School of the National Economics Univ. of Hanoi
Udgivet: (2001)

TQM và ISO 9000 dưới dạng sơ đồ
af: Nguyễn Quang Toản
Udgivet: (1998)

Phòng ngừa khuyết tật trong sản xuất bằng các công cụ thống kê
af: Bùi, Nguyên Hùng
Udgivet: (2000)

Quản lý chất lượng theo ISO 9000
af: Phó Đức Trù
Udgivet: (1999)

ISO 9000: The year 2000 and beyond
af: Johnson, Perry L
Udgivet: (2000)

Tuyển tập tiêu chuẩn nông nghiệp Việt Nam
af: BỘ NÔNG NGHIỆP VÀ PHÁT TRIỂN NÔNG THÔN
Udgivet: (2001)