The dynamics of service : Reflections on the changing nature of customer/provider interactions

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Bibliografiska uppgifter
Materialtyp:	Bok
Språk:	Undetermined
Publicerad:	San Francisco Jossey - Bass 1995
Ämnen:	Customer service
Taggar:	Lägg till en tagg Inga taggar, Lägg till första taggen!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ


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245		4	\|a The dynamics of service :
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The dynamics of service : Reflections on the changing nature of customer/provider interactions

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