The dynamics of service : Reflections on the changing nature of customer/provider interactions
Guardat en:
| Format: | Llibre |
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| Idioma: | Undetermined |
| Publicat: |
San Francisco
Jossey - Bass
1995
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| Matèries: | |
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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