Emotion marketing : the Hallmark way of winning customers for life /
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| Huvudupphovsman: | |
|---|---|
| Övriga upphovsmän: | , |
| Materialtyp: | Sách giấy |
| Publicerad: |
New York :
McGraw-Hill,
c2001.
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| Ämnen: | |
| Länkar: | Table of contents Contributor biographical information Publisher description |
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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| 050 | # | # | |a HF5415 |b .R5553 2001 |
| 082 | # | # | |a 658.8 |b RO-S |
| 100 | # | # | |a Robinette, Scott. |
| 245 | # | # | |a Emotion marketing : |b the Hallmark way of winning customers for life / |c Scott Robinette and Claire Brand ; with Vicki Lenz. |
| 260 | # | # | |a New York : |b McGraw-Hill, |c c2001. |
| 300 | # | # | |a 247 p. : |b ill. ; |c 24 cm. |
| 504 | # | # | |a Includes bibliographical references (p. 233-237) and index. |
| 650 | # | # | |a Consumer satisfaction. |
| 650 | # | # | |a Customer relations. |
| 650 | # | # | |a Marketing. |
| 700 | # | # | |a Brand, Claire. |
| 700 | # | # | |a Lenz, Vicki. |
| 856 | # | # | |3 Table of contents |u http://www.loc.gov/catdir/toc/mh021/00065374.html |
| 856 | # | # | |3 Contributor biographical information |u http://www.loc.gov/catdir/bios/mh041/00065374.html |
| 856 | # | # | |3 Publisher description |u http://www.loc.gov/catdir/description/mh021/00065374.html |
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