Customer service : building successful skills for the twenty-first century /
Wedi'i Gadw mewn:
| Prif Awdur: | |
|---|---|
| Fformat: | Sách giấy |
| Cyhoeddwyd: |
Boston :
McGraw-Hill,
c2005.
|
| Rhifyn: | 3rd ed. |
| Pynciau: | |
| Mynediad Ar-lein: | Table of contents Contributor biographical information Publisher description |
| Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
|---|
| Disgrifiad Corfforoll: | xvi, 416 p. : ill. (some col.), col. maps ; 26 cm. |
|---|---|
| Llyfryddiaeth: | Includes bibliographical references (p. 406-408) and index. |
| ISBN: | 0072938056 (pbk. : alk. paper) |