Marketing management a customer-oriented approach

Includes bibliographical references and index; The nature of marketing management -- Market analysis -- Scooping up success -- Data warehousing : majestic mountain ski resort -- Building a customer-oriented marketing department : the new boss -- Customer acquisition strategies and tactics : lenscraf...

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Bibliografski detalji
Glavni autor: Clow, Kenneth E
Daljnji autori: Baack, Donald
Format: Knjiga
Jezik:Undetermined
Izdano: Thousand Oaks, Calif. Sage 2010
Teme:
Online pristup:http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=21246
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Thủ Dầu Một
Opis
Sažetak:Includes bibliographical references and index; The nature of marketing management -- Market analysis -- Scooping up success -- Data warehousing : majestic mountain ski resort -- Building a customer-oriented marketing department : the new boss -- Customer acquisition strategies and tactics : lenscrafters -- Pricing : that's how the cookie crumbles -- Advertising, alternative, and direct marketing : wild West rodeo -- Sales promotions
Opis:xxviii, 537 p.