Giáo trình quản lí dịch vụ ô tô

Giới thiệu khái quát về quản lý dịch vụ ô tô; các tiêu chuẩn vận hành dịch vụ ô tô. Phân tích quy trình dịch vụ ô tô; các kỹ năng giao tiếp với khách hàng trong hoạt động dịch vụ ô tô; công tác bảo dưỡng và sửa chữa trong đại lý ô tô; TM...

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Bibliographic Details
Main Author:	Nguyễn, Thanh Tuấn
Other Authors:	Nguyễn, Phú Đông
Format:	Book
Language:	Undetermined
Published:	H. Xây dựng 2018
Subjects:	Dịch vụ ô tô > Quản lý > Giáo trình
Online Access:	http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=35056
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Institutions:	Trung tâm Học liệu Trường Đại học Thủ Dầu Một

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http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=35056

Giáo trình quản lí dịch vụ ô tô

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