Lean Sigma Methods and Tools for Service Organizations The Story of a Cruise Line Transformation

Ebook from IG Library ; Every business aspires to be competitive and profitable in its market. To do this, an organization needs to offer customers value propositions, which may be manifest in the product it produces or the service it provides. This in turn will create customer loyalty and growth. T...

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Bibliographic Details
Main Author: Motwani, Jaideep
Other Authors: Fleming, Richard
Format: Book
Language:Undetermined
Published: Business Expert Press 2012
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Online Access:http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=38379
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Institutions: Trung tâm Học liệu Trường Đại học Thủ Dầu Một

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