Service Management: Operations, Strategy, Information Technology /

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Service Management: Operations, Strategy, Information Technology /

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Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written...

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Bibliografske podrobnosti
Glavni avtor:	Fitzsimmons James A
Drugi avtorji:	Fitzsimmons Mona J
Format:	Knjiga
Jezik:	Vietnamese
Izdano:	NewYork : Mc Graw Hill Technoloy Education , 2010
Teme:	Service inddustries- Management
Oznake:	Označite Brez oznak, prvi označite!

Thư viện lưu trữ:	Thư viện Trường CĐ Kỹ Thuật Cao Thắng

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