Service Management: Operations, Strategy, Information Technology /

Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written...

詳細記述

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書誌詳細
第一著者: Fitzsimmons James A
その他の著者: Fitzsimmons Mona J
フォーマット: 図書
言語:Vietnamese
出版事項: NewYork : Mc Graw Hill Technoloy Education , 2010
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Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng

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