Service Management: Operations, Strategy, Information Technology /
Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written...
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| 格式: | 圖書 |
| 語言: | Vietnamese |
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NewYork :
Mc Graw Hill Technoloy Education ,
2010
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| Thư viện lưu trữ: | Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
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由 Fitzsimmons, James A
出版 2011
出版 2011
Thư viện lưu trữ:
Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh