Service Management: Operations, Strategy, Information Technology /

Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written...

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Podrobná bibliografie
Hlavní autor:	Fitzsimmons James A
Další autoři:	Fitzsimmons Mona J
Médium:	Kniha
Jazyk:	Vietnamese
Vydáno:	NewYork : Mc Graw Hill Technoloy Education , 2010
Témata:	Service inddustries- Management
Tagy:	Přidat tag Žádné tagy, Buďte první, kdo otaguje tento záznam!

Thư viện lưu trữ:	Thư viện Trường CĐ Kỹ Thuật Cao Thắng

Service Management: Operations, strategy, information technology

Autor Fitzsimmons, James A
Vydáno 2011

Thư viện lưu trữ: Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

Service Management: Operations, Strategy, Information Technology /

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