Service Management: Operations, Strategy, Information Technology /

Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written...

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Detaylı Bibliyografya
Yazar: Fitzsimmons James A
Diğer Yazarlar: Fitzsimmons Mona J
Materyal Türü: Kitap
Dil:Vietnamese
Baskı/Yayın Bilgisi: NewYork : Mc Graw Hill Technoloy Education , 2010
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Etiketler: Etiketle
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Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng
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Yazar:  Fitzsimmons, James A
Baskı/Yayın Bilgisi 2011
Thư viện lưu trữ: Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh