Customer experience for dummies /

Customer experience for dummies /

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You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers.

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Bibliografiska uppgifter
Huvudupphovsmän: Barnes, Roy A. (Författare, medförfattare), Kelleher, Bob (Författare, medförfattare)
Materialtyp: Bok
Språk:English
Publicerad: Hoboken, NJ : John Wiley & Sons, Inc., 2015
Serie:--For dummies.
Ämnen:
Customer relations.
Customer services.
Relationship marketing.
Relationship marketing
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Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng
Beskrivning
Sammanfattning:You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers.
Fysisk beskrivning:342 pages ; 23 cm.
Bibliografi:Includes bibliographical references (pages 321-325) and index.
ISBN:9781118725603

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