Customer experience for dummies /

You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers.

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Библиографические подробности
Главные авторы: Barnes, Roy A. (Автор), Kelleher, Bob (Автор)
Формат:
Язык:English
Опубликовано: Hoboken, NJ : John Wiley & Sons, Inc., 2015
Серии:--For dummies.
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Описание
Итог:You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers.
Объем:342 pages ; 23 cm.
Библиография:Includes bibliographical references (pages 321-325) and index.
ISBN:9781118725603