Customer experience for dummies /
You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers.
Сохранить в:
| Главные авторы: | , |
|---|---|
| Формат: | |
| Язык: | English |
| Опубликовано: |
Hoboken, NJ :
John Wiley & Sons, Inc.,
2015
|
| Серии: | --For dummies.
|
| Предметы: | |
| Метки: |
Добавить метку
Нет меток, Требуется 1-ая метка записи!
|
| Thư viện lưu trữ: | Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
|---|
Оглавление:
- Introduction
- What is customer experience?
- Creating awesome customer experience
- Essential enabling elements
- Making it stick
- The part of tens.