Please Your Guests Hospitality Training Foundation

This is a business guide for anyone running a small hotel, inn, guesthouse, B&B or farmhouse. The book should help proprieters with guests, by following each stage from enquiry, booking and arrival, through to goodbyes, and identifying how to please guests and so encourage them to make a return...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Hayter, Roy
مؤلفون آخرون: Roy Hayter; Annette Allmark
اللغة:Undetermined
English
منشور في: London Cengage Learning EMEA 1998
الموضوعات:
الوسوم: إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Trà Vinh