Please Your Guests Hospitality Training Foundation
This is a business guide for anyone running a small hotel, inn, guesthouse, B&B or farmhouse. The book should help proprieters with guests, by following each stage from enquiry, booking and arrival, through to goodbyes, and identifying how to please guests and so encourage them to make a return...
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| Язык: | Undetermined English |
| Опубликовано: |
London
Cengage Learning EMEA
1998
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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