Please Your Guests Hospitality Training Foundation

This is a business guide for anyone running a small hotel, inn, guesthouse, B&B or farmhouse. The book should help proprieters with guests, by following each stage from enquiry, booking and arrival, through to goodbyes, and identifying how to please guests and so encourage them to make a return...

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書誌詳細
第一著者: Hayter, Roy
その他の著者: Roy Hayter; Annette Allmark
言語:Undetermined
English
出版事項: London Cengage Learning EMEA 1998
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Trà Vinh