Exploring direct and relationship marketing

The highly accessible text is divided into 4 Parts: Part 1 explores what direct marketing is and concentrates on the growth and origins of interactive and relational direct marketing Part 2 Analyses and evaluates the sources and use of data within direct and relationship marketing as well as examini...

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Tác giả chính: Evans, Martin
Tác giả khác: Martin Evans; Lisa O'Malley; Maurice Patterson
Ngôn ngữ:Undetermined
English
Được phát hành: Australia,United States Thomson 2004
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Trà Vinh
LEADER 01526nam a2200277Ia 4500
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020 |a 9781861529015 
041 |a eng 
082 |a 658.84 
082 |b M109 
100 |a Evans, Martin 
245 0 |a Exploring direct and relationship marketing 
245 0 |c Martin Evans, Lisa O'Malley, Maurice Patterson 
260 |a Australia,United States 
260 |b Thomson 
260 |c 2004 
300 |a xxiv, 520 p. 
300 |b ill. 
300 |c 26 cm 
504 |a Included index 
520 |a The highly accessible text is divided into 4 Parts: Part 1 explores what direct marketing is and concentrates on the growth and origins of interactive and relational direct marketing Part 2 Analyses and evaluates the sources and use of data within direct and relationship marketing as well as examining the role and nature of conventional and new marketing research methods Part 3 analyses the nature of relationship marketing that the new data-informed marketing brings, to both organisation-customer interaction and organisation-organisation interaction, as well as investigating the recent phenonem of Customer Relationship Marketing (CRM) and Knowledge Management Part 4 explores media and messages for relational interaction, with particular attention paid to the Internet 
650 |a Direct marketing 
700 |a Martin Evans; Lisa O'Malley; Maurice Patterson 
980 |a Trung tâm Học liệu Trường Đại học Trà Vinh