Principles of marketing

This is the second edition of Randall's concise introductory text for general marketing courses, combining academic rigour with an accessible writing style. While providing a comprehensive overview of 'classical' marketing, the book also covers 'new' marketing, including the...

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Detalles Bibliográficos
Autor Principal: Randall, Geoffrey
Outros autores: Geoffrey Randall
Idioma:Undetermined
English
Publicado: Glenview, Ill. Scott, Foresman/Little, Brown Higher Education 2001
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Descripción
Tóm tắt:This is the second edition of Randall's concise introductory text for general marketing courses, combining academic rigour with an accessible writing style. While providing a comprehensive overview of 'classical' marketing, the book also covers 'new' marketing, including the shift from transactions to relationships, one-to-one marketing and mass customisation, changes in the role and organization of the marketing function, marketing accountability and marketing metrics. With new chapters on e-commerce and branding, there is also additional material on marketing ethics/social responsibility, knowledge management and technical developments, environmental marketing, and a focus on financial marketing in the services marketing chapter
Descrición Física:310 p.
col. ill.
26 cm
ISBN:1861526687
9781861526687