Total quality management, organization and strategy
Do you know how to deliver Total Quality on the job? TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY not only presents the basic principles and tools associated with Total Quality, it presents them using illustrations and case studies drawn from real life scenarios. Inside, you'll read ab...
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| Sprache: | Undetermined English |
| Veröffentlicht: |
Mason, Oio
Thomson/South-Western
2005
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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| Zusammenfassung: | Do you know how to deliver Total Quality on the job? TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY not only presents the basic principles and tools associated with Total Quality, it presents them using illustrations and case studies drawn from real life scenarios. Inside, you'll read about Total Quality as it relates to privately held companies, service industry businesses, major corporations, and overseas organizations, all from the management perspective |
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| Beschreibung: | xii, 467 p. ill. 24 cm |
| ISBN: | 0324301596 9780324301595 |