Total quality management, organization and strategy

Do you know how to deliver Total Quality on the job? TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY not only presents the basic principles and tools associated with Total Quality, it presents them using illustrations and case studies drawn from real life scenarios. Inside, you'll read ab...

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Bibliografiske detaljer
Hovedforfatter: James R Evans
Sprog:Undetermined
English
Udgivet: Mason, Oio Thomson/South-Western 2005
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Trà Vinh
Beskrivelse
Summary:Do you know how to deliver Total Quality on the job? TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY not only presents the basic principles and tools associated with Total Quality, it presents them using illustrations and case studies drawn from real life scenarios. Inside, you'll read about Total Quality as it relates to privately held companies, service industry businesses, major corporations, and overseas organizations, all from the management perspective
Fysisk beskrivelse:xii, 467 p.
ill.
24 cm
ISBN:0324301596
9780324301595