Managing front office operations
"This ... textbook provides students with an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. The eighth edition been revised with new material on the potential impact of automated information...
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Autors principals: | Kasavana, Michael L, Brooks, Richard M |
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Format: | Llibre |
Idioma: | English |
Publicat: |
American Hotel & Lodging Association, Educational Institute
2015
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Matèries: | |
Accés en línia: | https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/41236 |
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Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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