The management of sales and customer relations /
The changing nature of sales and customer relations. Selling and negotiation. Database marketing. Customer service and relationship marketing. Managing agents and distributors. Telemarketing and trade fairs.
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| Formato: | Livro |
|---|---|
| Idioma: | English |
| Publicado em: |
London ; Melbourne :
International Thomson Business Press,
1996.
|
| Assuntos: | |
| Tags: |
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| Thư viện lưu trữ: | Mạng thư viện Đại học Đà Nẵng |
|---|
| LEADER | 01125cam a2200337 i 4500 | ||
|---|---|---|---|
| 001 | 000049691 | ||
| 003 | 9702 | ||
| 005 | 20051111144309.0 | ||
| 008 | 010406b1996 vm 000 eng | ||
| 020 | |a 0415129745 | ||
| 040 | |a IRC |c IRC |d IRC | ||
| 041 | 0 | |a eng | |
| 082 | 1 | 4 | |a 658.812 |b Ma-S |
| 245 | 0 | 4 | |a The management of sales and customer relations / |c Edited by Bob Hartley and Michael W. Starkey. |
| 260 | |a London ; Melbourne : |b International Thomson Business Press, |c 1996. | ||
| 300 | |a xii, 351 p. ; |c 23.3cm. | ||
| 520 | 3 | |a The changing nature of sales and customer relations. Selling and negotiation. Database marketing. Customer service and relationship marketing. Managing agents and distributors. Telemarketing and trade fairs. | |
| 630 | 0 | 4 | |a Management. |
| 630 | 0 | 4 | |a Sales management. |
| 650 | 0 | 4 | |a Sales management. |
| 650 | 0 | 4 | |a Customer relations |x Management. |
| OWN | |a DUT | ||
| 999 | |a From the UDN01 | ||
| TYP | |a Monograph | ||
| TYP | |a Printed language | ||
| 980 | |a Mạng thư viện Đại học Đà Nẵng | ||