The management of sales and customer relations /

The changing nature of sales and customer relations. Selling and negotiation. Database marketing. Customer service and relationship marketing. Managing agents and distributors. Telemarketing and trade fairs.

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Opis bibliograficzny
Format: Książka
Język:English
Wydane: London ; Melbourne : International Thomson Business Press, 1996.
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Thư viện lưu trữ: Mạng thư viện Đại học Đà Nẵng

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