Customer service : Building Successful Skills for the Twenty-First Century

Customer Service, Third Edition by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. Emphasis is given to dealing wit...

Cur síos iomlán

Đã lưu trong:

Sonraí Bibleagrafaíochta
Príomhúdar:	Lucas, Robert W.
Formáid:	Leabhar
Teanga:	Undetermined
Foilsithe:	New York McGraw - Hill 2005
Ábhair:	Customer services,Customer satisfaction,Industrial management,Marketing,Dịch vụ khách hàng,Sự hài lòng của khách hàng,Quản lý công nghiệp,Tiếp thị Quality control,Kiểm soát chất lượng
Clibeanna:	Cuir Clib Leis Gan Chlibeanna, Bí ar an gcéad duine leis an taifead seo a chlibeáil!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Customer service

le Lucas, Robert W.
Foilsithe 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

Customer service building successful skills for the twenty-first century

le Lucas, Robert W
Foilsithe 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Thủ Dầu Một

Faigh an téacs iomlán

Customer service : Building Successful Skills for the Twenty-First Century

le Lucas, Robert W.
Foilsithe 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

Customer service : Building Successful Skills for the Twenty-First Century

Míreanna Comhchosúla