Service management : Operations, strategy, and information technology

Balancing conceptual and applied coverage of all aspects of the management and operation of services, "Service Management" has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the mar...

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Opis bibliograficzny
1. autor:	Fitzsimmons, James A.
Format:	Książka
Język:	Undetermined
Wydane:	Boston McGraw-Hill 2008
Hasła przedmiotowe:	Service industries,Công nghiệp dịch vụ Management,Quản trị
Etykiety:	Dodaj etykietę Nie ma etykietki, Dołącz pierwszą etykiete!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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Service management : Operations, strategy, and information technology

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