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| LEADER |
01183nam a2200385 4500 |
| 001 |
DLU100103320 |
| 005 |
##20100105 |
| 008 |
##070403s2008 maua b 001 0 eng |
| 010 |
# |
# |
|a 2007926147
|
| 020 |
# |
# |
|a 0618641807 (pbk.)
|
| 020 |
# |
# |
|a 9780618641802 (pbk.)
|
| 040 |
# |
# |
|a DLC
|c DLC
|d DLC
|
| 050 |
# |
# |
|a HD9980.5
|b .F544 2008
|
| 082 |
# |
# |
|a 658.8
|b FI-R
|
| 100 |
# |
# |
|a Fisk, Raymond P.
|
| 245 |
# |
# |
|a Interactive services marketing /
|c Raymond P. Fisk, Stephen J. Grove, Joby John.
|
| 250 |
# |
# |
|a 3rd ed.
|
| 260 |
# |
# |
|a Boston :
|b Houghton Mifflin,
|c c2008.
|
| 300 |
# |
# |
|a xxiv, 276 p. :
|b ill. ;
|c 26 cm.
|
| 504 |
# |
# |
|a Includes bibliographical references and indexes.
|
| 650 |
# |
# |
|a Service industries
|x Management.
|
| 650 |
# |
# |
|a Service industries
|x Marketing.
|
| 700 |
# |
# |
|a Grove, Stephen J.
|q (Stephen John),
|d 1950-
|
| 700 |
# |
# |
|a John, Joby,
|d 1957-
|
| 856 |
# |
# |
|3 Table of contents only
|u http://www.loc.gov/catdir/toc/fy0803/2007926147.html
|
| 923 |
# |
# |
|a 16/2009
|
| 992 |
# |
# |
|a 2531657
|
| 994 |
# |
# |
|a DLU
|
| 900 |
# |
# |
|a True
|
| 911 |
# |
# |
|a Đào Thị Thu Huyền
|
| 925 |
# |
# |
|a G
|
| 926 |
# |
# |
|a A
|
| 927 |
# |
# |
|a SH
|
| 980 |
# |
# |
|a Thư viện Trường Đại học Đà Lạt
|
