The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /

Antzeko izenburuak

• The effect of management commitment to service on employee service behaviors : The mediating role of job satisfaction /
  nork: Kim, Hyun Jeong.
• Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
  nork: Kim, Wansoo.
• Teacher morale, job satisfaction and motivation /
  nork: Evans, Linda, 1945-
  Argitaratua: (1998)
• The roles of the physical environment, price perception, and customer satisfaction in determining customer loyalty in the restaurant industry /
  nork: Heesup Han, Kisang Ryu. #1
• Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : Moderating role of perceived price /
  nork: Ryu, Kisang.