The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /

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The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /

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書誌詳細
第一著者:	Gazzoli, Gabriel.
その他の著者:	Hancer, Murat., Park, Yumi.
フォーマット:	論文
言語:	English
主題:	Customer satisfaction Employee empowerment Employee job satisfaction HRM Restaurant services management Service quality
タグ:	タグ追加タグなし, このレコードへの初めてのタグを付けませんか!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

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