Business gamification for dummies /

Interested in improving customer loyalty, engagement, and retention? This guide to business gamification explains how to apply the principles of this strategic concept to your business model to entice and retain customers.

Guardat en:
Dades bibliogràfiques
Autor principal: Duggan, Kris.
Altres autors: Shoup, Kate, 1972-
Format: Llibre
Idioma:English
Publicat: Hoboken, N.J. : John Wiley & Sons, Inc., 2013
Col·lecció:For dummies
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Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng
Taula de continguts:
  • Introduction
  • Basic training: grasping the basics
  • Decisions, decisions: choosing a gamification framework
  • Getting your gamification program off the ground
  • The part of tens
  • Appendix. Supercharge your sales team with gamification.