Build for change : revolutionizing customer engagement through continuous digital innovation /
. The build for change approach to surviving the future means revolutionizing the customer experience and re-thinking technology, all with businesspeople at the forefront.
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| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Hoboken, New Jersey :
Wiley,
2014
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| Schlagworte: | |
| Online Zugang: | Table of contents only |
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| Thư viện lưu trữ: | Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
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Inhaltsangabe:
- Customerpocalypse
- Death by data
- Adding judgement and desire
- Getting it done with customer processes
- Change how you think about technology
- Liberating your organization
- You are your software : the digital imperative.