Voice of the customer : capture and analysis

Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods, immediately analyze the results, and coordinate and drive responsive actions

में बचाया:
ग्रंथसूची विवरण
मुख्य लेखक: Yang, Kai
स्वरूप: पुस्तक
भाषा:Undetermined
प्रकाशित: New York McGraw-Hill 2008
विषय:
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