Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
International Journal of Electronic Marketing and Retailing; Vol. 16, No. 1; pp: 21-38
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| Main Authors: | , |
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| Format: | Bài viết |
| Language: | English |
| Published: |
International Journal of Electronic Marketing and Retailing
2025
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| Subjects: | |
| Online Access: | https://doi.org/10.1504/IJEMR.2025.143044 https://elib.vku.udn.vn/handle/123456789/5823 |
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| Institutions: | Trường Đại học Công nghệ Thông tin và Truyền thông Việt Hàn - Đại học Đà Nẵng |
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